Habet Privacy Policy — Keeping Your Data Safe

Habet is one of Bangladesh's most trusted online gaming platforms. We understand that when you visit our site, you are entrusting us with your personal information — and we take that trust seriously. This Privacy Policy clearly explains what data we collect, why we collect it, and how we keep it safe.

This policy applies to the habet.ws website, mobile app, and all our digital services. If you do not agree with this Privacy Policy, we recommend that you do not use our services. That said, we hope that reading this policy gives you even greater confidence in us.

Habet's Privacy Policy is built in accordance with applicable laws and international data protection standards. We treat user privacy not just as a legal obligation, but as an ethical one.

Habet only collects information that is genuinely necessary to provide its services. We never ask for excessive or unnecessary data. See the details below:

Information You Provide Directly

• Name, date of birth, nationality
• Email address and mobile number
• Home Address
• National ID or passport number (for KYC verification)
• Payment method details (bKash/Nagad/Rocket number)

Automatically Collected Data

• IP address and device information
• Browser Type & Operating System
• Time spent on site and pages visited
• Transaction history and gameplay records
• Cookies & Session Data

Habet uses your information only for specific, legitimate purposes. Complying with your privacy is not just a legal obligation for us — it is a commitment we make to every user.

Primary Use Cases

• Account Management: For all account-related actions, including registration, login, and profile updates.
• Financial Transactions: For processing deposits, handling withdrawals, and maintaining transaction records.
• KYC Verification: To verify your identity and prevent fraud and money laundering.
• Customer Support: To help resolve your complaints and enquiries.
• Security: To detect unauthorised access and suspicious activity.
• Legal Compliance: To meet regulatory requirements.
• Service Improvement: To analyse user experience and improve the platform.
• Promotions: To keep you informed about relevant offers and bonuses, with your consent.

Habet uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser that help make your visit smoother and more personalized.

Types of Cookies We Use

• Essential Cookies: Essential for the site to function properly. Without these, login and transactions are not possible.
• Functional Cookies: To remember your preferences and settings — such as language, layout, and more.
• Analytics Cookies: To analyse site usage so we can continually improve our services.
• Security Cookies: Helps prevent fraud and cyber attacks.

Cookie Controls

You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause certain features of the site to stop working correctly. On your first visit, you will be given the option to accept or decline cookie consent.

Habet does not sell your personal data. However, in certain situations, limited information may be shared with trusted partners. In every case, this Privacy Policy is strictly followed.

Data Sharing Circumstances

• Payment Providers: Information required to process transactions via bKash, Nagad, or Rocket.
• Game Provider: Limited data required for game operation.
• Legal Authorities: To comply with lawful orders from courts or regulatory authorities.
• Fraud Prevention: For reporting suspicious activity to authorized security agencies.
• Business Changes: If ownership of habet changes, your data may be shared with the new entity — you will be notified in advance.

Habet retains your data only for as long as necessary to provide our services or meet legal obligations. Some data may be kept for a set period even after your account is closed.

Retention Period

• Active account data: retained for as long as the account remains active.
• Transaction records: at least 5 years after account closure (as required by law).
• KYC documents: retained for 5 years after account closure.
• Game logs and dispute-related data: 2 years after resolution.
• Marketing data: deleted within 30 days of opt-out.

After the specified retention period, data is permanently and securely deleted or anonymised in a way that you can no longer be identified.

Under habet's Privacy Policy, you have certain important rights over your personal data. To exercise these rights, contact our support team directly.

• Right to Know: You may request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: Under certain circumstances, you may request that your data be deleted.
• Right to Restrict Processing: You may request that we stop using your data for specific purposes.
• Right to Portability: You may request a copy of the personal data we hold about you.
• Right to Object: You may object to your data being used for marketing or analytics purposes.

Habet is strictly not intended for anyone under the age of 18. We do not knowingly collect data from minors. If we become aware that a minor has created an account, all associated data will be immediately deleted and the account will be closed.

A note to parents — if you suspect your child or teenager is using habet or any online gaming platform, please notify us immediately at support@habet.ws. We will act promptly.

Habet uses industry-leading security technology to protect your data. Our security team monitors systems around the clock to prevent unauthorized access and data leaks.

Our Security Technology

• TLS/SSL Encryption: All data transfers are secured with 256-bit encryption.
• Firewall & DDoS Protection: Our servers are protected against external attacks.
• Two-Factor Authentication (2FA): An additional layer of security at login.
• Regular Penetration Testing: Security audits conducted by third-party experts.
• Secure Password Hashing: Passwords are never stored in plain text.
• Access Controls: Staff access to data is restricted based on role.

Response to Data Breaches

In the event of a data breach, habet will notify affected users by email within 72 hours and take all necessary protective measures. We believe in full transparency and are always prepared to act swiftly and effectively in such situations.

Habet reserves the right to update this Privacy Policy at any time. If significant changes are made, we will post a notice on the website and notify you via your registered email. Continued use of the platform after any changes constitutes acceptance of the updated policy.

International Data Transfers

In some cases, your data may be transferred internationally — for example, due to the location of our servers or partners. In all such cases, international data protection standards are strictly observed and the security of your information is guaranteed.

Contact Us

• 📧 Email: support@habet.ws
• 🌐 Help Center: /help-center
• ❓ General Inquiries: /faq