Whether it's accounts, payments, bonuses, or games — we're here to help
Select a category below
Account Registration & Verification
Deposit Methods
Withdrawing Your Winnings
Offers & Promotions Details
Gameplay & Rules
Using the Mobile App
When you first habetwhen you first arrive, it's natural to have a lot of questions. How do I open an account? How long does a bKash deposit take? What are the bonus terms? Our Help Center is built to answer all of that — it's not just a FAQ page, it's a place to make your entire experience smoother.
Habet built this Help Center with Bangladeshi players in mind. Everything is written in plain, easy-to-understand language. Even if you're not very tech-savvy, these guides will walk you through everything step by step. Our goal is for you to feel confident at every stage.
Opening an account on habet takes just a few minutes. Simply provide your mobile number, a username, and a password to complete registration. Note that you'll need to verify your account before making your first withdrawal — this is for your own security.
Tip: Make sure you enter a valid mobile number during registration, as it's required for both OTP verification and payments.
Verification requires a photo of your National ID (NID) or passport. It's usually completed within 24 hours. Once verified, you'll have full access to all features.
Mobile banking is a part of everyday life in Bangladesh. With that in mind, habet supports deposits and withdrawals through all major methods — bKash, Nagad, Rocket, and Upay. You can start depositing from as little as ৳100.
Withdrawals are typically processed within 30 seconds to 5 minutes. Your first withdrawal may take a little longer if your account hasn't been verified yet. Once verified, all future withdrawals are processed quickly.
Keep in mind: Always save your payment reference number when making a deposit. If anything goes wrong, sharing that number with support will help resolve the issue faster.
Habet's bonus offers are actually quite straightforward, though they can be confusing at first. A 100% welcome bonus means that if you deposit ৳2,000, you'll receive an additional ৳2,000 in bonus funds — giving you ৳4,000 to start with. Keep in mind that bonus funds can't be withdrawn directly; you'll need to meet a specified wagering requirement first.
The wagering requirement refers to how much you need to bet before a bonus becomes withdrawable. For example, a 10x wagering requirement means you must wager 10 times the bonus amount before you can withdraw it. Full terms and conditions for all habet bonuses are listed in detail on the bonus page.
Habet's support team operates 24 hours a day, 7 days a week. Even at 3 in the morning, you can reach out via Live Chat — an agent typically responds within 2 to 5 minutes. Our support staff speak Bengali, so there's no language barrier.
To reach us by email support@habet.ws Replies typically arrive within 3 to 6 hours. For complex issues such as a blocked account or a large payment dispute, emailing us keeps everything documented, which helps resolve things faster.
The habet mobile app is available on both Android and iOS. If the app doesn't load after installation, try restarting your phone first — that fixes the issue most of the time. If it still doesn't work, uninstall the app and reinstall it.
When installing on Android, you may need to enable the "Unknown sources" option under Settings > Security. iOS users can download the app directly from the App Store. The app performs reliably even on slower connections, as it was built with Bangladesh's network conditions in mind.
Habet is committed to responsible gaming. If you feel like you're spending too much time or money, you can set a deposit limit in your account settings. Limits take effect immediately, and any increase requires a 24-hour waiting period — this is intentional.
A self-exclusion option is also available. You can lock your account for a set period if you need a break. For more details on this, Responsible Gaming visit the page.
On the login page, click the "Forgot Password?" button. An OTP will be sent to your registered mobile number. Use it to set a new password. The whole process takes under 2 minutes. Make sure your new password is at least 8 characters long and includes a mix of numbers and special characters.
First, identify which category your issue falls under — payments, account, bonuses, or games.
Check the FAQ section below first — you'll find answers to most common questions there.
If you can't find a solution, click the Live Chat button on the right. Bengali-speaking agents are available 24/7 to help.
For complex issues, email support@habet.ws with screenshots attached. You'll receive a response within 6 hours.
Join habet and enjoy the best gaming experience.
Register Already have an account? Log in